If you have a hosting or website maintenance plan with us, you can log in to create a maintenance support ticket and one of our support staff will respond to it.
If you have an existing maintenance ticket with us, you can log in and view the ststus of the ticket and its progress and reply to any maintenance staff.

Website hosting isn’t just about making sure your website is online for people to see – it also affects its speed and in turn your Google rankings. If your website’s slow, visitors are more likely to leave or abandon an order halfway through checking out.

We have a variety of website hosting options available that take advantage of all the latest technology. We work with all sizes of websites from small business websites to high-traffic eCommerce websites, we have a hosting plan to suit you.

All our hosting services mean that we look after the back end of your website, including domain names, spam filters, password settings and all the other little things you don’t want to be thinking about. All our servers are located in a secure data centre in the UK (unless otherwise stated), so you know your website is safe with us.

 

We also offer Maintenance Plans to suit all clients that allow you to not only have hours to use every month but also keep you and your content relevant with Google.

    Most Popular Website FAQ’s

    How often do you backup hosted websites?

    Full snapshot images of servers are taken weekly (8 images retained). Incremental backups of all files and database are taken daily every 4 hours.

    How long does it take to build a website?

    This completely depends on what you need. It takes longer to build a 1000 page megasite than a smaller eight page brochure website. However with that being said most projects are completed within 6-10 weeks.

    What size companies do you work with?

    We like to work with all sorts of businesses and individuals, from new start-ups to fifty million pound turn over ecommerce sites. We work with single business owners and large groups alike.

    Do you redesign existing websites?

    If we have built it, we will redesign it. We have redesigned clients websites that we built 8 years ago.

    Do you offer ongoing help with websites?

    Yes,  we offer full training at the end of the project and support packages on request to keep you up to date and secure.

    Will my website work on mobiles as well?

    Yes,  we build all our website mobile first, meaning we design for mobile and then build up to desktop.

    How much does a website cost?

    The age-old question! It completely depends on what you need, but you can rest assured we deliver the best possible value for money and it won’t break the bank. Why not ask for a quote? There’s no obligation and we won’t sulk if you say ‘no’!

    Who owns the website me or you?

    Your site is yours. You can move if you like, and we will never penalise you for it. We deliver an end product that you can do with as you please.